forms of payment
please read carefully
- Refunds will be credited to original PayPal account/credit card only. Shipping charges will be refunded up to “standard ground” only if merchandise received was defective.
- To contact customer service for questions, please email us at sales@justlikeklockwork.com. Please put “Customer Service” in the subject line.
- Pack merchandise securely. If you do not have the original packing slip, please include the following information with your return: Bill-to name, address and phone number; ship-to name, address and phone number; reason for return.
- Send return(s) to the address on the original packing slip. If you lose the packing slip, please email us at sales@justlikeklockwork.com to get address.
- We recommend using a carrier that provides a tracking #. Returns may take 7-14 business days to process and you will be emailed when re-shipped or refunded.
forms of shipping
*ONLY shipping within the States at this time. Thank you!
*International buyers will be issued a full refund.